Human Resource Clerk

We are seeking a diligent and organized Human Resource Clerk to join our dynamic team in Lusaka. This role is essential in supporting our day-to-day HR operations and ensuring that our workforce is well-supported throughout their employment lifecycle. You will work closely with our HR team to maintain accurate personnel records and provide seamless administrative support to our staff members across the organization.

Maintain accurate and up-to-date physical and digital employee personnel files Assist with the end-to-end recruitment process including scheduling interviews and background checks Prepare employment contracts and letters of offer for new starters Monitor staff attendance records and process monthly leave requests Coordinate the onboarding process to ensure new employees have a smooth transition Update the payroll database with relevant salary changes or deductions Provide administrative support for staff training and development workshops Handle routine employee queries regarding company policies and benefits

• Diploma or Bachelor Degree in Human Resources Management or Business Administration
• Minimum of 2 years of experience in an HR administrative or office support role
• Membership with the Zambia Institute of Human Resource Management
• Proficiency in Microsoft Office Suite with advanced Excel skills
• Strong understanding of the Zambian Employment Code Act
• Excellent written and verbal communication skills in English

• HR Information Systems management
• Payroll administration support
• Data entry and record-keeping
• Conflict resolution
• Verbal and written communication
• Time management
• Cultural sensitivity
• Attention to detail
• Discretion and confidentiality
• Interpersonal relationship building
• Data Entry
• Record Keeping
• Time Management
• Attention to Detail
• Conflict Resolution
• Interpersonal Communication
• HR Information Systems
• Regulatory Compliance
• Discretion and Confidentiality
• Multi-tasking